Refund Policy

At House of Scholars, we are committed to providing high-quality educational services. This refund policy outlines the conditions under which refunds may be requested for our various services.

We strive for 100% customer satisfaction and will work with you to resolve any issues you may encounter.

Cancellation Policy

• 24+ hours notice: Full refund or session credit
• 6-24 hours notice: 50% refund or session credit
• Less than 6 hours: No refund, but session credit may be provided at instructor's discretion

Quality Guarantee

• If you're not satisfied with your session quality, request a review within 48 hours
• We'll provide a replacement session with a different instructor within 24 hours or provide a full refund
• Technical issues on our end will result in automatic session credit or refund

Refund Conditions

• Before review begins: 100% refund within 2 hours of payment
• Unsatisfactory review: Free revision or 50% refund if not satisfied with feedback quality
• Delayed delivery: 25% discount if delivered more than 48 hours late

How to Request a Refund

1. Contact our support team at refunds@houseofscholars.in
2. Provide your order number and reason for refund request
3. Include any supporting documentation if applicable
4. Our team will review and respond within 2 business days

Processing Timeline

• Credit/Debit Cards: 5-7 business days
• UPI/Net Banking: 2-3 business days
• Digital Wallets: 1-2 business days
• Processing may take longer during bank holidays or technical issues

For refund requests and related queries:

• Email: refunds@houseofscholars.in
• Phone: +91-8105800700 (Mon-Fri, 9 AM - 6 PM IST)
• Response Time: Within 2 business days