Privacy Policy

Last updated: August 14, 2025

1. Information We Collect

Personal Information: When you create an account, we collect your name, email address, phone number, and professional information.

Payment Information: We securely process payment information through trusted payment gateways. We do not store complete credit card details.

Usage Data: We collect information about how you use our platform, including session recordings, course progress, and interaction data.

Communications: We store messages, feedback, and support communications to provide better service.

2. How We Use Your Information

We use your information to:

  • Provide and improve our coaching and educational services
  • Process payments and manage your account
  • Match you with appropriate instructors and courses
  • Send important updates about your bookings and sessions
  • Provide customer support and respond to inquiries
  • Analyze usage patterns to improve our platform
  • Send promotional communications (with your consent)

3. Information Sharing

With Instructors: We share necessary information with instructors to facilitate coaching sessions.

Service Providers: We work with trusted third-party services for payment processing, email delivery, and analytics.

Legal Requirements: We may disclose information when required by law or to protect our rights and safety.

Business Transfers: In case of merger or acquisition, your information may be transferred to the new entity.

Important: We never sell your personal information to third parties.

4. Data Security

We implement industry-standard security measures including:

  • SSL encryption for data transmission
  • Secure cloud storage with access controls
  • Regular security audits and updates
  • Restricted access to personal information
  • Secure payment processing through PCI-compliant providers

5. Your Rights

You have the right to:

  • Access and update your personal information
  • Delete your account and associated data
  • Opt-out of marketing communications
  • Request a copy of your data
  • Restrict processing of your information

To exercise these rights, contact us at privacy@houseofscholars.in

6. Cookies and Tracking

We use cookies and similar technologies to:

  • Remember your login status and preferences
  • Analyze website traffic and usage patterns
  • Improve user experience and platform performance
  • Provide personalized content and recommendations

You can control cookie settings through your browser preferences.

7. Data Retention

We retain your information for as long as:

  • Your account remains active
  • Required to provide our services
  • Necessary for legal or regulatory compliance
  • Needed to resolve disputes or enforce agreements

You can request account deletion at any time through your account settings or by contacting support.

8. Contact Information

For privacy-related questions or concerns, contact us:

Email: privacy@houseofscholars.in

Address: Prestige Shantiniketan, Whitefield, Bangalore - 560048

Phone: +91-8105800700

Important: By using House of Scholars, you acknowledge that you have read, understood, and agree to this Privacy Policy. If you have any questions, please contact our privacy team.